Acer View 56c Guía de usuario

Aspire 4253/4253GSERVICEGUIDE

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3-16 Machine Maintenance ProceduresDIMM (Dual In-line Memory Module) Module Removal 0Prerequisite: Lower Cover Removal1. Find DIMM (D) on lower cover

Machine Maintenance Procedures 3-173. Disconnect DIMM out of mainboard connector (B). Refer to Figure 3-12.4. Repeat steps 2 and 3 for remaining modul

3-18 Machine Maintenance ProceduresWLAN (Wireless Local Area Network) Module Removal 0Prerequisite: Lower Cover Removal1. Find WLAN module (C) on lowe

Machine Maintenance Procedures 3-194. Remove one (1) screw (C) from mainboard. Refer to Figure 3-13.5. Remove module from mainboard connector (D). Ref

3-20 Machine Maintenance ProceduresUSB Module Removal 0Prerequisite: Lower Cover Removal1. Find USB module (F) on lower cover as shown on Figure 3-11.

Machine Maintenance Procedures 3-21RTC Battery Removal 0Prerequisite: Lower Cover Removal1. Find RTC battery (B) on mainboard as shown on Figure 3-11.

3-22 Machine Maintenance ProceduresBluetooth Module Removal 0Prerequisite: Lower Cover Removal1. Find Bluetooth module (E) on upper cover. Refer to Fi

Machine Maintenance Procedures 3-235. Disconnect Bluetooth cable (A) from Bluetooth module connector (B) (Figure 3-19).Figure 3-19. Bluetooth ModuleBl

3-24 Machine Maintenance ProceduresThermal Module Removal 0Prerequisite: Lower Cover Removal1. Find thermal module (A) on mainboard. Refer to Figure 3

Machine Maintenance Procedures 3-257. Remove thermal module from mainboard as shown in Figure 3-21.Figure 3-21. Thermal ModuleThermal Module Installat

CHAPTER 1Hardware Specifications

3-26 Machine Maintenance ProceduresIDSize Quantity Screw TypeC M2.5*3.0 Ni 1

Machine Maintenance Procedures 3-27HDD (Hard Disk Drive) Module Removal 0Prerequisite: USB Module Installation1. Find HDD module (A) on lower cover (F

3-28 Machine Maintenance Procedures3. Remove HDD module from mainboard connector (C). Refer to Figure 3-23.4. Remove HDD module from upper cover.5. Re

Machine Maintenance Procedures 3-29Mainboard Removal 0Prerequisite: Thermal Module Removal1. Find mainboard (A) on lower cover (Figure 3-25).Figure 3-

3-30 Machine Maintenance ProceduresFigure 3-26. MainboardIMPORTANT:+Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown i

Machine Maintenance Procedures 3-31LCD (Liquid Crystal Display) Module Removal 0Prerequisite: Mainboard Removal1. Remove four (4) screws (A) from LCD

3-32 Machine Maintenance ProceduresCAUTION:!Make sure all cables are moved away from the device to avoid damage during removal.LCD Module Installation

Machine Maintenance Procedures 3-33Speaker Removal 0Prerequisite: Mainboard Removal1. Find speaker (A) on upper cover as shown on Figure 3-29.2. Remov

3-34 Machine Maintenance ProceduresSpeaker Installation 01. Put speaker cable (F) into cable guides (Figure 3-30).2. Put speaker into the upper cover

Machine Maintenance Procedures 3-35LCD Bezel Removal 0Prerequisite: LCD (Liquid Crystal Display) Module Removal1. Remove two (2) screws (A) from the L

1-2Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5Operating System. . . . . . . . . . . . . . .

3-36 Machine Maintenance Procedures3.Continue along the sides of the bezel until all the latches have been released (Figure 3-33). Figure 3-33. LCD Be

Machine Maintenance Procedures 3-37Camera Module Removal 0Prerequisite: LCD Bezel Removal1. Find the camera module (A) in the LCD module (Figure 3-34)

3-38 Machine Maintenance ProceduresCamera Module Installation 01. Put camera module on the LCD module. Refer to Figure 3-34.2. Connect the camera cabl

Machine Maintenance Procedures 3-39LCD Panel Removal 0Prerequisite: LCD Bezel Removal1. Remove the six (6) screws (A) from the LCD panel (Figure 3-36)

3-40 Machine Maintenance ProceduresLCD Panel Installation 01. Put LCD panel on the LCD cover. Refer to Figure 3-36.2. Put LVDS cable (C) in the cable

Machine Maintenance Procedures 3-41LCD Bracket Removal 0Prerequisite: LCD Panel Removal1. Remove the four (4) screws (A) (Figure 3-38).Figure 3-38. LC

3-42 Machine Maintenance ProceduresLVDS Cable Removal 0Prerequisite: LCD Panel Removal1.Remove LVDS cable (A) from the adhesive on the rear of the LCD

Machine Maintenance Procedures 3-433. Starting from the top, remove the clear mylar tape (C) and disconnect the LVDS cable from the LCD panel connecto

3-44 Machine Maintenance ProceduresWLAN Antenna Removal 0Prerequisite: LCD Panel Removal1. Remove black (A) and white (B) WLAN antennas.Figure 3-42. W

CHAPTER 4Troubleshooting

1-3Audio Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39Battery . . . . . . . . . . . . .

4-2Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3General Information . . . . . . . . . . . . . .

Troubleshooting 4-3TroubleshootingIntroduction 0This chapter contains information about troubleshooting common problems associated with the notebook.G

4-4 TroubleshootingPower On Issues 0If the system does not power on, perform the following:Figure 4-1. Power On IssueComputer Shuts Down Intermittentl

Troubleshooting 4-5No Display Issues 0If the Display does not work, perform the following:Figure 4-2. No Display IssueNo POST or Video 0If the POST or

4-6 Troubleshooting4. Connect the power and reboot the computer.5. Connect an external monitor to the computer and switch between the internal display

Troubleshooting 4-7LCD Failure 0If the LCD fails, perform the following:Figure 4-3. LCD Failure

4-8 TroubleshootingKeyboard Failure 0If the Keyboard fails, perform the following:Figure 4-4. Keyboard FailureNoNoSTARTKeyboard FPCwell connected?Conn

Troubleshooting 4-9Touchpad Failure 0If the Touchpad fails, perform the following:Figure 4-5. Touchpad FailureStartOKNGOKNGCheck M/B T/P FFCRe-assembl

4-10 TroubleshootingInternal Speaker Failure 0If internal Speakers fail, perform the following:Figure 4-6. Internal Speaker FailureSound Problems 0Per

Troubleshooting 4-11NOTE:NOTE:If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default).7. Select

1-4

4-12 TroubleshootingMicrophone Failure 0If internal or external Microphones fail, perform the following:Figure 4-7. Microphone Failure1. Check that th

Troubleshooting 4-13USB Failure 0If the USB fails, perform the following:Figure 4-8. USB FailureStartCheck USB/B to M/B cable Re-assemble the USB/B ca

4-14 TroubleshootingOther Functions Failure 01. Check if drives are functioning correctly.2. Check if external modules are functioning correctly.3. Ch

Troubleshooting 4-15Intermittent Problems 0Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hard

4-16 TroubleshootingPost Codes 0The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC p

Troubleshooting 4-17SEC_GO_TO_SECSTARTUP SEC 09 Setup BIOS ROM cacheSEC_GO_TO_PEICORE SEC 0A Enter Boot Firmware Volume* 3rd party relate function

4-18 TroubleshootingPEI_RECOVERY_START_FLASH PEI 88 Start Flash BIOS with Recovery image PEI_ENTER_DXEIPL PEI 89 Loading BIOS image to RAM PEI_FIN

Troubleshooting 4-19DXE_RELOCATE_SMBASE DXE 56 Relocate SMM BASE DXE_FIRST_SMI DXE 57 SMI test DXE_VTD_INIT* DXE 58 VTD Initial DXE_BEFORE_CSM16_I

4-20 TroubleshootingBDS_START_IDE_CONTROLLER BDS 1E IDE controller initialization BDS_START_SATA_CONTROLLER BDS 1F SATA controller initialization BD

Troubleshooting 4-21Table 4-7. S3 Functions POST Code TableFunctionality Name (Include\ PostCode.h) Phase Post Code Description S3_RESTORE_MEMORY_CONT

Hardware Specifications and Configurations 1-5Hardware Specifications and ConfigurationsFeatures 0Below is a summary of the computer’s features:Operat

4-22 TroubleshootingTable 4-9. SMM Functions POST Code TableFunctionality Name (Include\ PostCode.h) Phase Post Code Description SMM_IDENTIFY_FLASH_DE

CHAPTER 5Jumper and Connector Locations

5-2Mainboard Jumper and Connector Locations . . . . . . . . . . . . . . 5-3Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . 5-

Jumper and Connector Locations 5-3Jumper and Connector LocationsMainboard Jumper and Connector Locations 0Figure 5-1. Mainboard TopTable 5-1. Mainboar

5-4 Jumper and Connector LocationsFigure 5-2. Mainboard BottomTable 5-2. Mainboard BottomItem Description Item Description1 Battery Connector 8 VGA Co

Jumper and Connector Locations 5-5Clearing Password Check and BIOS Recovery 0This section provides users with the standard operating procedures of cle

5-6 Jumper and Connector LocationsClear CMOS Jumper 0Figure 5-3. CMOS JumperBIOS Recovery by Crisis Disk 0BIOS Recovery Boot Block 0BIOS Recovery Boot

Jumper and Connector Locations 5-7Steps for BIOS Recovery from USB Storage 0NOTE:NOTE:Prior to performing the recovery, prepare a Crisis USB key. The

5-8 Jumper and Connector Locations

CHAPTER 6FRU (Field Replaceable Unit) List

1-6 Hardware Specifications and ConfigurationsGraphics 0Aspire 4253 ATI Radeon™ HD 6310 Graphics with 256 MB of dedicated system memory, supporting U

6-2Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4FRU List. . . . . . . . . . . . . . . . . . . . . . . .

FRU (Field Replaceable Unit) List 6-3FRU (Field Replaceable Unit) ListThis chapter provides users with a FRU (Field Replaceable Unit) listing in globa

6-4 FRU (Field Replaceable Unit) ListExploded Diagrams 0Figure 6-1. Upper & Lower Cover Exploded DiagramTable 6-1. Upper & Lower Cover Explode

FRU (Field Replaceable Unit) List 6-56 USB to Mainboard FFC 50.R6Z07.0017 Lower Case 60.R6Z07.0078 Battery BT.00603.1119 Dummy Card 42.PSR07.002Table

6-6 FRU (Field Replaceable Unit) ListFigure 6-2. LCD Assembly Exploded DiagramTable 6-2. LCD Assembly Exploded DiagramNo. Description Acer Part No.1 L

FRU (Field Replaceable Unit) List 6-7FRU List 0Table 6-3. FRU ListCategory Description Acer Part No.ADAPTERAdapter DELTA 65W 19V 1.7x5.5x11 Yellow ADP

6-8 FRU (Field Replaceable Unit) ListBOARDFoxconn Wireless LAN Atheros HB95BG (HM) T77H121.10NI.23600.077Liteon Wireless LAN Atheris HB97 2x2 BGN (HM)

FRU (Field Replaceable Unit) List 6-9POWER CORD(S.A) 1.8M 3BLACK FZ010008-006 27.T48V7.001POWER CORD(EU) 1.8M 3PBLACK FM010008-010 27.TATV7.001POWER C

6-10 FRU (Field Replaceable Unit) ListDVD RW DRIVEDVD/RW SUPER MULTI SATA MODULE 6M.RDX07.001ODD TOSHIBA Super-Multi DRIVE 12.7mm Tray DL 8X TS-L633F

FRU (Field Replaceable Unit) List 6-11HDD HGST 2.5" 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cmK

Hardware Specifications and Configurations 1-7Optical Media Drive 08X DVD-Super Multi double-layer drive: Read: 24X CD-ROM, 24X CD-R, 24X CD-RW, 8X D

6-12 FRU (Field Replaceable Unit) ListHDD HGST 2.5" 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cmK

FRU (Field Replaceable Unit) List 6-13KEYBOARDKeyboard ACER AC4T_A10B AC4T 86KS Black Arabic TextureKB.I140A.204Keyboard ACER AC4T_A10B AC4T 87KS Blac

6-14 FRU (Field Replaceable Unit) ListKeyboard ACER AC4T_A10B AC4T 87KS Black SLO/CRO TextureKB.I140A.222Keyboard ACER AC4T_A10B AC4T 87KS Black Spani

FRU (Field Replaceable Unit) List 6-15LCD BEZEL FOR CCD 60.R6Z07.010LCD BRACKET W/ HINGE - L 33.R6Z07.004LCD BRACKET W/ HINGE - R 33.R6Z07.005LCD CABL

6-16 FRU (Field Replaceable Unit) ListLCD BEZEL FOR CCD 60.R6Z07.010LCD BRACKET W/ HINGE - L 33.R6Z07.004LCD BRACKET W/ HINGE - R 33.R6Z07.005LCD CABL

FRU (Field Replaceable Unit) List 6-17LCD BEZEL FOR CCD 60.R6Z07.010LCD BRACKET W/ HINGE - L 33.R6Z07.004LCD BRACKET W/ HINGE - R 33.R6Z07.005LCD CABL

6-18 FRU (Field Replaceable Unit) ListMemory KINGSTON SO-DIMM DDRIII 1333 2GB ACR256X64D3S1333C9 LF 128*8 0.065umKN.2GB07.004Memory SAMSUNG SO-DIMM DD

FRU (Field Replaceable Unit) List 6-19MISCELLANEOUSRUBBER FOOT - REAR 47.PSR07.003LOWER CASE RUBBER FOOT - F 47.PSR07.001LCD RUBBER - UP 47.R6Z07.001L

6-20 FRU (Field Replaceable Unit) ListScrew List 0Table 6-4. Screw ListCATEGORY Description Acer Part No.SCREW M2-0.4*2-I(BNI)(NYLOK)IRON 86.W4107.002

CHAPTER 7Model Definition and Configuration

1-8 Hardware Specifications and ConfigurationsSpecial Keys and Controls 0Keyboard  86-/87-/91-key Acer FineTip keyboard with international language s

1-2Acer 4255 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1Aspire 4253G . . . . . . . . . . . . . . . . . .

Model Definition and Configuration 7-1Model Definition and ConfigurationAcer 4255 0Table 7-1. RO, DescriptionModel RO Country Acer Part No Description

7-2 Model Definition and ConfigurationAS4253-E351G32MnkkAAP Thailand LX.RDT0C.008 AS4253-E351G32Mnkk LINPUSATH4 UMACkk_3 1*1G/320/BT/6L2.2/2R/CB_bgn_1

Model Definition and Configuration 7-3AS4253-E352G32MnccAAP Malaysia LX.RDU0C.009 AS4253-E352G32Mncc LINPUSAMY1 UMACcc_3 1*2G/320/BT/6L2.2/2R/CB_bgn_1

7-4 Model Definition and ConfigurationAS4253-E352G50MnccAAP Thailand LX.RDU08.003 AS4253-E352G50Mncc EM W7ST32EMASTH3 MC UMACcc_3 1*2G/500_L/BT/6L2.2/

Model Definition and Configuration 7-5AS4253-E352G50MnkkAAP Thailand LX.RDT0C.004 AS4253-E352G50Mnkk LINPUSATH1 UMACkk_3 1*2G/500_L/BT/6L2.2/2R/CB_bgn

7-6 Model Definition and ConfigurationAS4253-E353G32MnkkPA ACLA-Spanish LX.RDT0C.002 AS4253-E353G32Mnkk LINPUSAEA1 UMACkk_3 2G+1G/320/6L2.2/2R/CB_bgn_

Model Definition and Configuration 7-7AS4253-E352G25MnkkACLA-Spanish LX.RDT0C.001 AMDE350B NLED14WXGAGAS4253-E352G32MnccChina LX.RDU01.001 AMDE350B NL

7-8 Model Definition and ConfigurationAS4253-E352G50MnkkThailand LX.RDT08.004 AMDE350B NLED14WXGAGAS4253-E352G50MnkkThailand LX.RDT08.005 AMDE350B NLE

Model Definition and Configuration 7-9AS4253-E351G32MnccThailand LX.RDU0C.005 UMA NAS4253-E351G32MnccThailand LX.RDU0C.006 UMA NAS4253-E351G32MnccThai

Hardware Specifications and Configurations 1-9Software 0Productivity Acer Backup Manager Acer ePower Management Acer eRecovery Management Adobe® F

7-10 Model Definition and ConfigurationAS4253-E352G32MnkkChina LX.RDT0C.011 UMA NAS4253-E352G32MnkkIndonesia LX.RDT01.003 UMA NAS4253-E352G32MnkkMalay

Model Definition and Configuration 7-11AS4253-E352G50MnrrThailand LX.RDV08.002 UMA NAS4253-E352G50MnrrThailand LX.RDV08.003 UMA NAS4253-E352G50MnrrTha

7-12 Model Definition and ConfigurationAS4253-E351G32MnkkThailand LX.RDT0C.010SO1GBIII10NN320GB5.4KSAS4253-E351G32MnrrThailand LX.RDV0C.004SO1GBIII10N

Model Definition and Configuration 7-13AS4253-E352G50MnccThailand LX.RDU0C.001SO2GBIII10 N N500GB5.4KSAS4253-E352G50MnccThailand LX.RDU0C.002SO2GBIII1

7-14 Model Definition and ConfigurationTable 1-5. ODD, Extra SW1, Card ReaderModel Country Acer Part No ODD Extra SW1Card ReaderAS4253-E351G32MnccIndo

Model Definition and Configuration 7-15AS4253-E352G32MnkkACLA-SpanishLX.RDT01.001 NSM8XS McAfee 2-in-1 card readerAS4253-E352G32MnkkACLA-SpanishLX.RDT

7-16 Model Definition and ConfigurationAS4253-E352G50MnkkThailand LX.RDT0C.004 NSM8XS N 2-in-1 card readerAS4253-E352G50MnkkThailand LX.RDT0C.005 NSM8

Model Definition and Configuration 7-17AS4253-E351G32MnkkIndonesia LX.RDT08.002 3rd WiFi 2x2 BGNBT 3.0 AMD A50M FCHAS4253-E351G32MnkkIndonesia LX.RDT0

7-18 Model Definition and ConfigurationAS4253-E352G32MnkkMalaysia LX.RDT0C.012 3rd WiFi 2x2 BGNBT 2.1 AMD A50M FCHAS4253-E352G32MnrrChina LX.RDV01.001

Model Definition and Configuration 7-19AS4253-E352G50MnrrThailand LX.RDV08.003 3rd WiFi 2x2 BGNBT 3.0 AMD A50M FCHAS4253-E352G50MnrrThailand LX.RDV0C.

iiRevision HistoryRefer to the table below for the updates made to the Aspire 4253/4253G service guide.Service guide files and updates are available o

1-10 Hardware Specifications and ConfigurationsNotebook Tour 0Figure 1-1. Top ViewTable 1-1. Top View# Icon Item Description1 Acer Crystal Eye webcamW

7-20 Model Definition and ConfigurationAS4253-E351G32MnkkThailand LX.RDT0C.010 6CELL2.2 65W 1.3MAS4253-E351G32MnrrThailand LX.RDV0C.004 6CELL2.2 65W 1

Model Definition and Configuration 7-21AS4253-E352G50MnccThailand LX.RDU0C.001 6CELL2.2 65W 1.3MAS4253-E352G50MnccThailand LX.RDU0C.002 6CELL2.2 65W 1

7-22 Model Definition and ConfigurationAspire 4253G 0Table 1-8. RO, DescriptionModel RO Country Acer Part No DescriptionAS4253G-E352G50MnccAAP Thailan

Model Definition and Configuration 7-23AS4253G-E352G50MnkkAAP Thailand LX.RDW08.003 AS4253G-E352G50Mnkk EM W7ST32EMASTH4 MC SEYMOUR_XT512Ckk_3V3 1*2G/

7-24 Model Definition and ConfigurationAS4253G-E352G50MnrrAAP Thailand LX.RDY0C.003 AS4253G-E352G50Mnrr LINPUSATH4 SEYMOUR_XT512Crr_3V3 1*2G/500_L/BT/

Model Definition and Configuration 7-25AS4253G-E352G50MnkkThailand LX.RDW0C.001 AMDE350B NLED14WXGAGAS4253G-E352G50MnkkThailand LX.RDW0C.002 AMDE350B

7-26 Model Definition and ConfigurationAS4253G-E352G50MnkkThailand LX.RDW08.001 SEYMOUR_XT 512M-DDR3 (64*16*4)AS4253G-E352G50MnkkThailand LX.RDW08.002

Model Definition and Configuration 7-27AS4253G-E352G50MnccThailand LX.RDX0C.001SO2GBIII10 N N500GB5.4KSAS4253G-E352G50MnccThailand LX.RDX0C.002SO2GBII

7-28 Model Definition and ConfigurationTable 1-12. ODD, Extra SW1, Card ReaderModel Country Acer Part No ODD Extra SW1Card ReaderAS4253G-E352G50MnccTh

Model Definition and Configuration 7-29AS4253G-E352G64MnkkPhilippines LX.RDW0C.004 NSM8XS N 2-in-1 card readerAS4253G-E352G64MnrrPhilippines LX.RDY0C.

Hardware Specifications and Configurations 1-116 Click buttons(left, and right)The left and right buttons function like the left and right mouse butto

7-30 Model Definition and ConfigurationAS4253G-E352G50MnrrThailand LX.RDY0C.001 3rd WiFi 2x2 BGNBT 2.1 AMD A50M FCHAS4253G-E352G50MnrrThailand LX.RDY0

Model Definition and Configuration 7-31AS4253G-E352G50MnkkThailand LX.RDW0C.003 6CELL2.2 65W 1.3MAS4253G-E352G50MnrrThailand LX.RDY08.001 6CELL2.2 65W

7-32 Model Definition and Configuration

CHAPTER 8Test Compatible Components

8-2Microsoft® Windows® 7 Environment Test . . . . . . . . . . . . . . . 8-4

Test Compatible Components 8-3Test Compatible ComponentsThis computer’s compatibility is tested and verified by Acer’s internal testing department. Al

8-4 Test Compatible ComponentsMicrosoft® Windows® 7 Environment Test 0Table 1-1. Test Compatible ComponentsVendor Type Description Acer Part No.Adapte

Test Compatible Components 8-5Bluetooth10001018 HON HAIBT 2.1 Foxconn Bluetooth ATH BU_12 BH.21100.01210001018 HON HAIBT 3.0 Foxconn Bluetooth BRM 207

8-6 Test Compatible Components60001922 TOSHIBA DIGIN750GB5.4KSHDD TOSHIBA 2.5" 5400rpm 750GB MK7559GSXP, 375G/P, Capricorn BS, 4K drive SATA 8MB

Test Compatible Components 8-760002036 SEAGATEN250GB5.4KSHDD SEAGATE 2.5" 5400rpm 250GB ST9250315AS, 9HH132-189, Wyatt with new pcb SATA 8MB LF F

1-12 Hardware Specifications and ConfigurationsFigure 1-2. Closed Front ViewTable 1-2. Closed Front View# Icon Item Description1 Microphone jack Accep

8-8 Test Compatible Components60001993 NANYA SO4GBIII13 Memory NANYA SO-DIMM DDRIII 1333 4GB NT4GC64B8HB0NS-CG LF 256*8 0.055umKN.4GB03.00560002000 UN

Test Compatible Components 8-960001535 PANASONICNSM8XSODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL 8X UJ890A LF W/O bezel SATA (HF + Windows 7)KU.00

8-10 Test Compatible Components60002215 SAMSUNGVR1GbIII9 VRAM SAMSUNG Graphic DDRIII 900 1Gb K4W1G1646G-BC11 LF 64*16 35nmVR.1GB0B.0089999995 ONE TIME

CHAPTER 9Online Support Information

9-2Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Online Support Information 9-3Online Support InformationIntroduction 0This section describes online technical support services available to help users

9-4 Online Support Information

Hardware Specifications and Configurations 1-13Figure 1-3. Rear ViewTable 1-3. Rear View# Icon Item Description1 Battery bay Houses the computer'

1-14 Hardware Specifications and ConfigurationsFigure 1-4. Left ViewTable 1-4. Left View# Icon Item Description1 Kensington lock slot Connects to a Ke

Hardware Specifications and Configurations 1-15Figure 1-5. Right ViewTable 1-5. Right View# Icon Item Description1 USB 2.0 ports Connect to USB 2.0 de

1-16 Hardware Specifications and ConfigurationsFigure 1-6. Base ViewTable 1-6. Base View# Icon Item Description1 Battery bay Houses the computer'

Hardware Specifications and Configurations 1-17Touchpad Basics 0Figure 1-7. Touchpad Move your finger across the Touchpad (1) to move the cursor. Pr

1-18 Hardware Specifications and ConfigurationsUsing the Keyboard 0The computer has a close-to-full-sized keyboard and an embedded numeric keypad, sep

Hardware Specifications and Configurations 1-19Windows Keys 0The keyboard has two keys that perform Windows-specific functions. Windows Logo key A

iii Computer output (text that represents information displayed on a computer screen, such as menus, prompts, responses to input, and error messages)

1-20 Hardware Specifications and ConfigurationsHotkeys 0The computer employs hotkeys or key combinations to access most of the computer's control

Hardware Specifications and Configurations 1-21<Fn> + <U >Volume up Increases the sound volume.<Fn> + <V >Volume down Decrease

1-22 Hardware Specifications and ConfigurationsSystem Block DiagramFigure 1-10. System Block DiagramKeyboardTouchPadLANAtherosAR8151L rev.BRJ45HT3P0(1

Hardware Specifications and Configurations 1-23Specification Tables 0Computer specificationsItem Metric ImperialDimensionsLength 245 mm 9.64 inWidth 3

1-24 Hardware Specifications and ConfigurationsSystem Board Major ChipsProcessorProcessor SpecificationsItem SpecificationCore logic AMD Brazos platfo

Hardware Specifications and Configurations 1-25CPU Fan True Value Table)GPU Fan True Value Table)System MemoryTemperature (°C) Fan Speed (RPM) SPL Spe

1-26 Hardware Specifications and ConfigurationsMemory CombinationsVideo InterfaceBIOSSlot 1 (MB) Slot 2 (MB) Total Memory (MB)0 1024 10241024 0 102410

Hardware Specifications and Configurations 1-27LAN InterfaceKeyboardItem SpecificationLAN Chipset Atheros 8151LAN connector type RJ45LAN connector loc

1-28 Hardware Specifications and ConfigurationsHard Disk Drive (AVL components)Item SpecificationVendor & Model NameHitachiHTS545016B9A300, HTS545

Hardware Specifications and Configurations 1-29Hard Disk Drive (AVL components) (Continued)Item SpecificationVendor & Model NameHitachiHTS545040B9

ivGeneral information 0This service guide provides all technical information relating to the basic configuration for Acer global product offering. To

1-30 Hardware Specifications and ConfigurationsHard Disk Drive (AVL components) (Continued)Item SpecificationVendor & Model NameToshibaMK7559GSXPW

Hardware Specifications and Configurations 1-31Super-Multi DriveItem SpecificationVendor & Model name HLDSGT32NPanasonicUJ890Performance Specifica

1-32 Hardware Specifications and ConfigurationsSuper-Multi Drive (Continued)Item SpecificationVendor & Model name PioneerDVR-TD10RSPLDSDS-8A5SHPer

Hardware Specifications and Configurations 1-33Super-Multi Drive (Continued)Item SpecificationVendor & Model name SonyAD-7585HTSSTTS-L633FPerforma

1-34 Hardware Specifications and ConfigurationsLED 14.0”LCD Inverter (not available with this model)Item SpecificationVendor & Model name AUO B140

Hardware Specifications and Configurations 1-35Display Supported Resolution (LCD Supported Resolution)Graphics ControllerDisplay Supported Resolution

1-36 Hardware Specifications and ConfigurationsBluetooth ModuleItem SpecificationsController AR3011Feature Single-chip Bluetooth v2.1/3.0 + EDR inte

Hardware Specifications and Configurations 1-37CameraMini Card3G Card (not available in this model)Item SpecificationVendor & ModelChicony 1.3 MBC

1-38 Hardware Specifications and ConfigurationsAudio Codec and Amplifier Item SpecificationAudio Controller Conexant 20584Features 24-bit, 2 pairs of

Hardware Specifications and Configurations 1-39Audio InterfaceWireless Module 802.11b/g/nBatteryVRAMItem SpecificationAudio Controller Conexant 20584A

vCHAPTER 1Hardware SpecificationsFeatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5Operating System.

1-40 Hardware Specifications and ConfigurationsUSB PortHDMI PortAC AdapterItem SpecificationUSB compliance level Universal Serial Bus 2.0EHCI 2Number

Hardware Specifications and Configurations 1-41System Power ManagementCard ReaderItem SpecificationMech. Off (G3) Al devices in the system are turned

1-42 Hardware Specifications and ConfigurationsSystem LED IndicatorSystem DMA SpecificationItem SpecificationLock Caps Lock on = Blue Caps Lock on =

Hardware Specifications and Configurations 1-43System Interrupt SpecificationHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key

1-44 Hardware Specifications and ConfigurationsSystem IO Address MapI/O address (hex) System Function (shipping configuration)000 - 00F DMA controll

Hardware Specifications and Configurations 1-45System I/O Address SpecificationsI/O address (hex) System Function (shipping configuration)220 - 22F

1-46 Hardware Specifications and Configurations

CHAPTER 2System Utilities

2-2BIOS Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Navigating the BIOS Utility . . . . . . . . . . . .

System Utilities 2-3System UtilitiesBIOS Setup Utility 0This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Out

viLED 14.0”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34LCD Inverter (not available with this model) . . . .

2-4 System UtilitiesBIOS 0The following is a description of the tabs found on the InsydeH20 BIOS Setup Utility screen:NOTE:NOTE:The screens provided a

System Utilities 2-5VGA BIOS Version VGA (video graphics array) firmware version of systemSerial Number Serial number of unitAsset Tag Number Asset ta

2-6 System UtilitiesMain 0The Main tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery.Figur

System Utilities 2-7F12 Boot Menu Option to use boot menu during POST Option: Enabled or DisabledD2D Recovery Option to use D2D Recovery function Opti

2-8 System UtilitiesSecurity 0The Security tab shows parameters that safeguard and protect the computer from unauthorized use.Figure 2-3. BIOS Securit

System Utilities 2-9NOTE:NOTE:When prompted to enter password, three attempts are allowed before system halts. Resetting BIOS password may require com

2-10 System Utilities2. Type current password in Enter Current Password field and press Enter.3. Press Enter twice without typing anything in Enter Ne

System Utilities 2-11Figure 2-8. Setup Warning: Invalid PasswordIf new password and confirm new password strings do not match, the Setup Warning dialo

2-12 System UtilitiesBoot 0The Boot tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the:

System Utilities 2-13Exit 0The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility.Figure 2-11. BIOS ExitTable 2-4 descri

viiCHAPTER 3Machine Maintenance ProceduresIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5General Inf

2-14 System UtilitiesBIOS Flash Utilities 0BIOS Flash memory updates are required for the following conditions: New versions of system programs New

System Utilities 2-15DOS Flash Utility 0Perform the following to use the DOS Flash Utility:1. Press F2 during boot to enter Setup Menu.2. Select Boot

2-16 System UtilitiesFigure 2-13. DOS Flash Process5. Flash is complete when the message, Flash Programming Complete is shown. System will restart aut

System Utilities 2-17WinFlash Utility 0Perform the following to use the WinFlash Utility:1. Double-click WinFlash executable.2. Click OK to begin upda

2-18 System UtilitiesClearing BIOS Passwords 0CAUTION:!If Power-on Password authentication is enabled, the BIOS password can only be cleared by initia

System Utilities 2-19Removing BIOS Passwords 0(Hardware method) To clear User or Supervisor passwords, remove lower cover and use a metal instrument t

2-20 System UtilitiesIf user is unable to obtain correct password then it must be removed. There are two methods to do this.Method 1: 0If BIOS menu it

System Utilities 2-21Miscellaneous Tools 0Using DMITools 0The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM (Electrically

2-22 System Utilities3. Press 1 to modify the asset tag key.Figure 2-22. Asset Tag Menu Item4.Press 2 to modify the product number key.Figure 2-23. Pr

System Utilities 2-235. Press 3 to modify serial number key.Figure 2-24. Serial Number Menu Item6.Press 4 to modify the 1394 GUID number key.Figure 2-

viiiLCD Panel Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39LCD Panel Installation . . . . . . . . . . . . . . . . . .

2-24 System Utilities8. At the command prompt, type VEEPROM to write any changes in the data to the EEPROM.Figure 2-26. VEEPROM Command PromptNOTE:NOT

System Utilities 2-25Using the LAN MAC EEPROM Utility 0Perform the following steps to write MAC (Media Access Control) information to EEPROM:Use theP.

2-26 System UtilitiesCrisis Disk Recovery 01. Plug in the USB flash disk.2. Select the Fast Format option and click Start. Then click Next.Figure 2-28

System Utilities 2-274. Copy the BIOS HM40X64.bin file to the USB flash disk root directory.NOTE:NOTE:Do not place any other *.fd files to the USB fla

2-28 System Utilities

CHAPTER 3Machine Maintenance Procedures

3-2Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5General Information . . . . . . . . . . . . . .

3-3LVDS Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-42LVDS Cable Installation . . . . . . . . . . . . . . . . . .

3-4

Machine Maintenance Procedures 3-5Machine Maintenance ProceduresIntroduction 0This chapter contains general information about the computer, a list of

ixCHAPTER 6FRU (Field Replaceable Unit) ListExploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4FRU List. . . .

3-6 Machine Maintenance ProceduresMaintenance Flowchart 0The flowchart in Figure 3-1 shows a graphic representation of the module removal and installa

Machine Maintenance Procedures 3-7Getting Started 0Flowchart Figure 3-1 identifies sections for the removal and install sequence. Follow the order of

3-8 Machine Maintenance ProceduresBattery Pack Removal 01. Put computer on flat surface, battery side up.2. Push battery lock/unlock latch (A) to unlo

Machine Maintenance Procedures 3-9Dummy Card Removal 01. Push dummy card (A) in to release it from the spring latch (Figure 3-4).2. Remove dummy card

3-10 Machine Maintenance ProceduresKeyboard Removal 0Prerequisite: Battery Pack Removal1. Release seven (7) latches from the keyboard (Figure 3-5).Fig

Machine Maintenance Procedures 3-11CAUTION:!Keyboard FPC (Flexible Printed Circuit) can be damaged if removed while mainboard connector is locked.Keyb

3-12 Machine Maintenance ProceduresODD (Optical Disk Drive) Module Removal 0Prerequisite: Battery Pack Removal1. Remove one (1) screw (A) from lower c

Machine Maintenance Procedures 3-13ODD Module Installation 01. Install ODD bezel (E) on ODD module (Figure 3-8).2. Install ODD bracket (D) on ODD modu

3-14 Machine Maintenance ProceduresLower Cover Removal 0Prerequisite: ODD (Optical Disk Drive) Module Removal1.Remove twenty three (23) securing screw

Machine Maintenance Procedures 3-152. Grasp the lower cover by the ODD bay (A) and the fan duct (B) and lift the lower cover from the upper cover (Fig