Acer TravelMate C100-Series Información técnica

TravelMate C100Service Guide PART NO.: 49.48R01.001

2 Chapter 1Keyboard and Pointing DeviceT84-/85-key Windows keyboardTErgonomically-centered touchpad pointing device with scroll functionI/O PortsTOne

92 Chapter 6NS DIGITIZER SU-001-01WACOM DIGITIZER SU-001-01WACOMMain board7 MAINBOARD/TM C100 MB-BARBET TM C100 TULAT700MiscellaneousNS LCD LATCH ASS

Chapter 6 93NS SCREW SCREW M2.5X6NS SCREW SCREW MACH WAFER M2*L4.5 ZNNS SCREW SCREW M3X4 (86.9A524.4R0)Picture No. Partname Description

94 Chapter 6

Appendix A 9510xT: T: below 12” TFT model10xTx: TThe first x: define CPU speed. Celeron 500 / ULV Pentium IIIT0: ULV Celeron 500T1: Intel ULV P

96 Chapter 1

Appendix B 97This computer’s compatibility is tested and verified by Acer’s internal testing depatment. All of it’s system functions are tested under

98 Appendix BMicrosoft Windows XP Environment TestItem SpecificationsNetwork AdaptersIBM Ethernet/10baseT/100baseT 3Com EtherLink III 3Com 10/100 16bi

Appendix B 99I/O Projector NEC MultiSync MT-1040I/O - Parallel (Printer) IBM Network Printer 17 431200XHP LaserJet 6MPEPSON Stylus Color 740 (USB)Cano

100 Appendix B

Appendix C 101This section describes online technical support services available to help you repair your Acer Systems.If you are a distributor, dealer

Chapter 1 3System Block DiagramCPU DC/DCSwitching PowerMAX1718/MAX17143D3V_S0IEEE 1394TI TSB43AB21SMART CardSLOT *1CPUPIII TUALATINULV 700MHzFCBGA3D3

102 Appendix C

Index 103AAC Adapter 26ACPI 1.0a 20AFLASH Utility 40APM 1.2 20Audio 23, 24BBattery 25Battery Pack 47battery packcharging indicator 12BIOS 20package 20

104 Indexhotkey 16Hot Keys 13II/O Address Map 29Indicators 12Intermittent Problems 77IrDA 24IRQ Assignment Map 30JJumper and Connector Locations 81Top

Index 105TouchPad ModuleRemoving 55Troubleshooting 65UUndetermined Problems 78USB 24utilityBIOS 31–39VVideo 23Resolutions 23Video controller 24

106 Index

4 Chapter 1Board LayoutTop View1 Power switch (SW1) 15 Line-in port2 LCD cover switch connector 16 Line-out port3 Choke (increase power consumption ef

Chapter 1 5Bottom View1 Memory slot (DM2) 4 Lynx 3DM8+ (Video controller)2 Smartcard connector 5 Modem cable connector3 MiniPCI wireless module connec

6 Chapter 1Outlook ViewA general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front View# Item Desc

Chapter 1 714 Status indicators LEDs (light-emitting diode) that turn on and off to show the status of the computer, its functions and components.15 S

8 Chapter 1Left Panel# Item Description1 Power switch Turns on the computer power.2 Hard disk bay Houses the computer’s hard disk (secured by a screw)

Chapter 1 9Right Panel# Item Description1 Stylus For data input on the screen in tablet mode.2 PC Card eject button Ejects the PC Card from the slot.3

10 Chapter 1Rear Panel# Item Description1 Security keylock Connects to a Kensington-compatible computer security lock.2 External display port Connects

Chapter 1 11Bottom Panel# Item Description1 Memory compartment Houses the computer’s main memory.2 Battery lock/unlock latchLocks and unlocks the batt

IIRevision HistoryPlease refer to the table below for the updates made on Travelmate C100 service guide.Date Chapter Updates02/07/2002 Chapter 2 Del

12 Chapter 1IndicatorsThe computer has seven easy-to-read status icons on the right of the display screen.The Power and Standby status icons are visib

Chapter 1 13Lock KeysThe keyboard has three lock keys which you can toggle on and off.NOTE: To access the Num Lock and Scroll Lock functions, hold the

14 Chapter 1Embedded Numeric KeypadThe embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located o

Chapter 1 15Windows KeysThe keyboard has two keys that perform Windows-specific functions.Key DescriptionWindows logo keyáStart button. Combinations w

16 Chapter 1Hot KeysThe computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, v

Chapter 1 17Fn-zBrightness down Decreases the screen brightness.Hot Key Icon Function Description

18 Chapter 1TouchpadThe built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means the cursor responds as

Chapter 1 19NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger m

20 Chapter 1Hardware Specifications and ConfigurationsProcessorItem SpecificationCPU typeIntel® low voltage Tualatin® processor up to 700MHz CPU with

Chapter 1 21Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations.NOTE: The sh

IIICopyrightCopyright © 2002 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, sto

22 Chapter 1 Data transfer rate (Kbit/s)250 KBit/Sec 500 KBit/Sec 500 KBit/SecRotational speed (RPM) 300 360 300Read/write heads 2Encoding method MFMP

Chapter 1 23 Audio InterfaceItem SpecificationAudio Controller CS4299-JQAudio onboard or optional Built-inMono or Stereo StereoResolution 20 bit ste

24 Chapter 1 USB PortItem SpecificationUSB Compliancy Level 1.1OHCI USB 1.1Number of USB port 2Location Right sideSerial port function control Enable/

Chapter 1 25 NOTE: DC-AC inverter is used to generate very high AC voltage, then support to LCD CCFT backlight user, and is also responsible for the

26 Chapter 1Optical SpecificationBrightness control keyboard hotkeyContrast control NoRecommended Operating ConditionsSupply voltage for LCD display (

Chapter 1 27 Nominal input voltages 100 ~ 240 VacInput voltage variation range 90 ~ 270 VacInrush current Input Voltage: 100Vac, Inrush Current: 50A

28 Chapter 1Hibernation ModeWhen customized functions for power management are set to Hibernation and the corresponding action is taken.TAll power shu

Chapter 1 29Memory Address MapMemory Address Size Function00100000h-000F0000h 64 KB System BIOS000F0000h-000E0000h 64 KB UMB Area000E0000h-000C0000h 1

30 Chapter 18440-844F Intel (R) 82440MX Bus Master IDE ControllerF000-F03F Motherboard resourcesF100-F10F Motherboard resourcesFB00-FBFE O2 Micro Smar

Chapter 2 31BIOS Setup UtilityThe BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/Output System).Y

IVConventionsThe following conventions are used in this manual:Screen messages Denotes actual messages that appear on screen.NOTE Gives bits and piece

32 Chapter 2Multi-Boot MenuUsers can press F12 during POST to enter the Multi Boot Selection Menu. In this menu users can change boot device without

Chapter 2 33System InformationThe System Information screen displays a summary of your computer hardware information.NOTE: The screen above is a sampl

34 Chapter 2Basic System SettingsThe Basic System Settings screen allows you to set the system date and time.The following table describes the paramet

Chapter 2 35Startup ConfigurationThe Startup Configuration screen contains parameter values that define how your computer behaves on system startup.Th

36 Chapter 2Setting the Boot Drive SequenceThe Boot Drive Sequence section lists boot priorities (1st, 2nd, 3rd and 4th, 5th-see the explanation above

Chapter 2 37System SecurityThe System Security screen contains parameters that help safeguard and protect your computer from unauthorized use.The foll

38 Chapter 2Setting a PasswordFollow these steps: 1. Use the cursor up/down keys to highlight a Password parameter (Setup, Power-on, Hard Disk, or Res

Chapter 2 39You have three chances to enter a password. If you successfully entered the password, the system starts Windows.If you fail to enter the

40 Chapter 2BIOS Flash UtilityThe BIOS flash memory update is required for the following conditions:TNew versions of system programsTNew features or o

Chapter 2 41Running PQA Diagnostics ProgramPress z / xto move around the main menu. Press e to enable the selected option. The main options are Diag

VPrefaceBefore using this information and the product it supports, please read the following general information.1. This Service Guide provides you wi

42 Chapter 2The screen below appears if you select Multi Test.Specify the desired number of tests and press e.After you specify the number of tests to

Chapter 3 43This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.To disassemb

44 Chapter 3General InformationBefore You BeginBefore proceeding with the disassembly procedure, make sure that you do the following:1. Turn off the p

Chapter 3 45Disassembly Procedure FlowchartThe flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence

46 Chapter 3Screw ListItem DescriptionA Screw M2.5 X L6 (Black)B Screw M3 X L4 (Silver)C Screw M2 X L4 ((Black)D Screw M2 X L4 (Silver)E Screw M2 X L4

Chapter 3 47Removing the Battery Pack1. Push the battery lock latch forward to unlock the battery.2. Push the battery release latch to release the bat

48 Chapter 3Removing the Wireless LAN Module1. See “Removing the Battery Pack” on page 472. First remove the two screws as shown here, and then lift t

Chapter 3 49Removing the Hard Disk Drive Module1. See “Removing the Battery Pack” on page 472. Remove the screw of the HDD cover, then remove the HDD

50 Chapter 3Disassembling the Main UnitRemoving the Middle Covers1. See “Removing the Battery Pack” on page 472. First, push outward the middle cover

Chapter 3 51Removing the LCD Module1. See “Removing the Battery Pack” on page 472. See “Removing the Middle Covers” on page 503. See “Removing the Key

VI

52 Chapter 3NOTE: We would like to hightlight the correct way to rotate the LCD module here. Please note that the LCD module can only be rotated at 1

Chapter 3 53Removing the DIMM Upper Plate1. See “Removing the Battery Pack” on page 472. See “Removing the Middle Covers” on page 503. See “Removing t

54 Chapter 3Separating the Upper Case from the Lower Case1. See “Removing the Battery Pack” on page 472. See “Removing the Middle Covers” on page 503.

Chapter 3 55Removing the RTC Battery1. See “Removing the Battery Pack” on page 472. See “Removing the Middle Covers” on page 503. See “Removing the Ke

56 Chapter 3Removing the Touch Pad FPC1. See “Removing the Battery Pack” on page 472. See “Removing the Middle Covers” on page 503. See “Removing the

Chapter 3 57Removing the System Board1. See “Removing the Battery Pack” on page 472. See “Removing the Middle Covers” on page 503. See “Removing the K

58 Chapter 38. Press the PC card eject button, and then remove the CardBus dummy card. Detach the PCMCIA socket from the main board..Removing the VGA

Chapter 3 599. Release the four black screws and two hex screws as shown here.10. Lift and pull the main board backward, and then slide the main board

60 Chapter 3Disassembling the LCD ModuleRemoving the LCD Bezel1. See “Removing the Battery Pack” on page 472. See “Removing the Middle Covers” on page

Chapter 3 61Removing the LCD Hinges with the Center Hinge1. See “Removing the Battery Pack” on page 472. See “Removing the Middle Covers” on page 503.

VIITable of ContentsChapter 1 System Specifications 1Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

62 Chapter 37. Disconnect the LCD power cable from the inverter board and then detach the button board together with inverter board from the LCD panel

Chapter 3 63NOTE: Please do not detach the protection cover from the LCD. The intention to do so will cause the damage to the protection cover and th

64 Chapter 3.

Chapter 4 65Use the following procedure as a guide for computer problems.NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer

66 Chapter 4System Check ProceduresExternal Diskette Drive CheckDo the following to isolate the problem to a controller, driver, or diskette. A write-

Chapter 4 67Keyboard or Auxiliary Input Device CheckRemove the external keyboard if the internal keyboard is to be tested.If the internal keyboard doe

68 Chapter 4Check the Power AdapterUnplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter ca

Chapter 4 69Check the Battery Pack To check the battery pack, do the following:From Software:1. Check out the Power Management in control Panel2. In P

70 Chapter 4Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely ca

Chapter 4 71Index of Error MessagesError Code ListError Codes Error Messages006 Equipment Configuration ErrorCauses:1. CPU BIOS Update Code Mismatch2.

VIIITable of ContentsRemoving the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57Removing the PCMCIA Socket .

72 Chapter 4Real time clock error RTC batteryRun BIOS Setup Utility to reconfigure system time, then reboot system.System boardPrevious boot incomplet

Chapter 4 73Error Message ListNo beep Error Messages FRU/Action in SequenceNo beep, power-on indicator turns off and LCD is blank.Power source (batter

74 Chapter 4Index of Symptom-to-FRU Error MessageLCD-Related SymptomsSymptom / Error Action in SequenceLCD backlight doesn't workLCD is too darkL

Chapter 4 75PCMCIA-Related SymptomsSymptom / Error Action in SequenceSystem cannot detect the PC Card (PCMCIA) PCMCIA slot assemblySystem boardPCMCIA

76 Chapter 4NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 78.System hangs i

Chapter 4 77Intermittent ProblemsIntermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defec

78 Chapter 4Undetermined ProblemsThe diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whet

Chapter 4 79Index of AFlash BIOS Error MessageError Message Action in SequenceHardware Error See “System Diagnostic Diskette” on page 40VPD Checksum

80 Chapter 4Index of PQA Diagnostic Error Code, MessageError Code Message Action in Sequence16XXX Backup battery error Backup battery01XXX CPU or main

Chapter 5 81Top ViewPCB 01201-SDSW1 Power switch CN9 Line-in portCN3 LCD cover switch connector CN12 Line-out portJK1 AC adapter connector DM1 Memory

Chapter 1 1FeaturesThis computer was designed with the user in mind. Here are just a few of its many features:PerformanceTIntel® low voltage Tualatin®

82 Chapter 5SW2 SettingsNOTE: *: Default settingSW4 SettingSwitch 1 ON: Disable password checkOFF*: Enable password checkSwitch 2 ON: Enable B

Chapter 5 83Bottom ViewDM2 Memory slot (DM2) CN18 MiniPCI wireless module connectorCN19 Smart card connector CN17 Modem cable connectorDM2CN19CN18CN17

84 Chapter 5

Chapter 6 85This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate C100. Refer to this chapter whenev

86 Chapter 6Exploded Diagram

Chapter 6 87Picture No. Partname DescriptionMemoryNS MEMORY SODIMM 128MB PC133 SODIMM 128M W17128A4NC8602ALCDNS LCD 10.4” TOSHIBA LTM10C321K 01 W/ PRO

88 Chapter 6NS LCD COAXIAL CABLE CABLE LCD COAXIALCase/Cover/Bracket Assembly11 DIMM COVER ASSEMBLY DIMM COVER LOW9 LOWER CASE ASSY LOWER CASE5 MIDDLE

Chapter 6 89NS HDD CONNECTOR 2R 40PIN HEAD FML 2R40P ST 1277257-1NS HDD BEZEL HDD HSG ASSY. (60)NS LCD PANEL W/LOGO/HINGE ASSEBLY PANEL1 HINGE ASSEMBL

90 Chapter 6NS BUTTON BOARD BARBET (TM C100) BUTTON BOARDNS INVERTER INVERTER 10.4” DC-AC TWS-458-009BatteryNS BATTERY ASSEMBLY ASSEMBLY BATTERY PACKI

Chapter 6 91NS SYSTEM HEATSINK ASSEMBLY HEATSINK PLATE12 UPPER HEATSINK ASSEMBLY DIMM UPPER PLATEHDD/Hard Disk Drive13 HDD MODULE 30G IBM TM C100 A